We got the deluxe cat fort installed fairly easily, and it looks great. Out younger cat, 10 months, is already in love with it! The one year old cat is a little more cautious, but has been on it a couple times, just 24 hours in. Can’t wait to get the rest installed.
Hi Kay! Thank you for taking the time to leave a review for our Deluxe Cat Fort. We are so happy to hear that your younger cat is already in love with it and that your older cat is slowly warming up to it. We hope that with time, both of your cats will enjoy the fort to its fullest. Thank you for choosing our product, and we can't wait for you to install the rest. Feel free to reach out if there is anything we can do to assist! -Elexis
Loved this idea so much when we first seen it so we decided to give it a try. Looking for something that would help our entirely indoor kitties expend their energy on. We ended up splitting the expedition up on opposite walls then we’re going to get a couple more pieces to tie it all together so our kitties have a full obstacle course to navigate. Installation has been fairly easy so far, even while putting the bridge over a hallway that didn’t follow the same stud spacing as the main walls. Happy to support an American made small business that offers good quality products that look and function amazingly!
Hi there,
Thank you so much for taking the time to leave such a lovely review for our Expedition Cat Jungle Gym Wall System! We are thrilled to hear that your furbabies are enjoying their new obstacle course and that installation was easy for you. We love that you were able to customize it to fit your home and we appreciate your support of our American-made small business. Thank you for choosing our product and we hope your kitties continue to have a blast on their new jungle gym! -Elexis
The catio is still under construction, but the cats were already on the bridge pre-construction and tore into the complementary catnip.
Hi there! Thank you for leaving a review for our Cat Bridge for Wall. We're so happy to hear that your cats are already enjoying it, even before the catio is fully constructed. And it sounds like they really loved the complimentary catnip! Feel free to reach out if there is anything we can do for you! -Elexis
While a bit pricey, it’s a really solid piece of cat furniture. It’s very stable with a couple cats on this on the different levels. I think I’m still going to put a rubber mat underneath just to provide additional friction to prevent it from tipping or wobbling. The included rubber pieces that go under the legs help but I want some additional piece of mind. The cats don’t like the fluffy material so I just covered it with a spare piece of fabric lying around so they can lie in the middle shelf. The bottom level is great for the cats wanting to hide. Assemby was a normal difficulty that took 30 min. As some people noted, the included fabric is very tight and I needed a second person to pull on it while I wrapped it tight around the cross pole to secure it.
Hi there,
Thank you for taking the time to leave a review for our product, 'The Overlook - Sturdy - Bamboo Cat Tree'. We're glad to hear that you find it to be a solid piece of cat furniture and that it provides stability even with multiple cats on different levels.
We appreciate your suggestion of adding a rubber mat for additional friction to prevent tipping or wobbling. Safety is our top priority, so we will definitely take this into consideration for future improvements. We're also happy to hear that you were able to find a solution for your cats not liking the fluffy material by using spare fabric.
Thank you for mentioning that assembly was normal difficulty and took 30 minutes. We always aim to make our products user-friendly. We hope your cats enjoy their new bungalow and have a great time hiding in the bottom level. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team.
Thank you for choosing our product and for being a valued customer. -Elexis
Feels well built and sturdy. Install was slow due to making sure they were perfectly centred on studs, but by no means difficult and not a fault of the product.
I was missing a few pieces of hardware but did reach out and received good customer service.
Hi there,
We're so happy to hear that your cats are loving their new Deluxe Cat Fort. We take pride in creating well-built and sturdy products for our furry friends. We apologize for the slow installation process, but we're glad to hear that it wasn't due to any fault of the product. Thank you for reaching out to us about the missing hardware - we're always here to provide excellent customer service. Enjoy the new cat condo! -Elexis
Took a couple of weeks and bribing with treats but both cats are now using the pole.
Hi David!
Thank you so much for taking the time to leave a review. We're thrilled to hear that your cats are now enjoying their new climbing pole. Patience and treats definitely go a long way in training our furry friends.
-Alexandria M.