This is excellent high quality furniture. Glad to finally find something that can withstand my large cat and his high energy. I can not wait to add on more!
My cats were very anxious to get climbing on this tree! My queen has already given dibs on the bed, too! It is being used every day since it was installed.
A couple of issues: 1) one of the furniture bolts broke, with most of it in the hole (not sure how to get it out or if it can be removed); and 2) the bags of hardware need better organization. I was short a furniture bolt even after using the spare and despite the loss from the one that broke.
Regardless, my cats are enjoying this tree and the broken bolt didn't affect the fact that the tree is climb-able. Would highly recommend any product from this company.
We're glad to hear that your cats are loving their new Plateau Cat Condo and that it's being used every day! We apologize for the broken bolt and the inconvenience of the hardware bags. Our team is always happy to help with any issues and we can certainly send you a replacement bolt, just email us at support@catacreations. Thank you for the recommendation and for choosing our product! -Elexis
Really wonderful products!
For the climbing pole specifically I did not realize that getting the shelves would mean all the shelves, and you have to choose at purchase if you want the shelves or just connectors, customer service was great! I did end up sticking with all shelves, even tho that means some traversing of the tv! But they like the perches and it does seem to make going down easier, as I have one who is just not as agile and confident on the way down, but loves going up.
Beautiful and finished looking for a main room in my home. We’re not done, and are working up to adding a bridge and a few other components as finances allow, but very happy with everything we’ve purchased so far. We are very handy and could have built plenty of this on our own and did make the main tree and a few shelves), but with the ease of installation, and the look and design of the brackets especially, this is totally worth it. One person installed 5 shelves and the climbing pole in under two hours even with plenty of waffling over spacing and routing.
Hi there,
Thank you so much for your kind words and for choosing our Cat Scratching Pole for your three boys! We're thrilled to hear that you are happy with your purchase and the added shelves have made a positive difference for your cats. Our customer service team is always here to assist and we're glad we were able to help with your decision. Thank you again for choosing our product! -Elexis
Easy to install. Was important to use the front canvas to gauge how high to install the upper two planks, it's hard to get it stretched out enough.
Cats love it!
Hi there!
Thank you for taking the time to leave a review for our Cat Wall Cubby. We're thrilled to hear that your cats are enjoying it and that it was easy to install. Good tip about using the front canvas as a guide for the upper planks! -Elexis
First I would like to say that it is extremely sturdy and holds up our 18lb maine coon jumping from one shelf to another without wiggling. Second, the customer service is amazing! I’ve accidentally ordered two slotted shelves instead of one with an escape hatch and they exchanged it promptly sending it out even before they received the piece I was returning! That was really nice!
Our cat didn’t feel comfortable with the bridge for the first few days but now he loves to chill on it and it is so much fun to see him just hanging out trying to touch our heads when we pass the doorway:)
Highly recommend it! Amazing quality, beautiful and fun design and great customer service!!!!
Hi there! Thank you so much for your amazing review of our Corner Cat Bridge. We're thrilled to hear that it's holding up well for your 18lb maine coon and that our customer service was able to help you with your order. We're so happy to hear that your cat is now loving the bridge and that it's providing entertainment for both of you. Thank you for recommending us and for your kind words about our quality, design, and service. We appreciate your support! -Elexis
Best purchase so far! We’ve decided to get a double horizontal scratching post for our nearly 20 lb Maine coon and that was the best decision ever since he can comfortably rest on it as well!
Customer service is wonderful and super helpful! Thank you Elexis for all your guidance and help in making the decision.
Super easy installation and great instructions!
Thank you for your kind words and for choosing our Horizontal Scratching Post for your Maine coon! We are thrilled to hear that it has been the best purchase so far and that your furry friend is enjoying it. Our team is always here to assist you with any questions or concerns. We appreciate your support and hope your cat continues to love their new scratching post! -Elexis