We created a horizontal run in our lanai for our 3 small cats. The company was very easy to work with and very responsive. The furniture is great quality and we had no problem with installation. The new furniture is much more attractive than the trees we had (we were able to add an old hammock to the new vertical pole as it was their favorite). We'll be continuing the run to another wall and adding another vertical pole in the near future. Best purchase for the cats ever - we highly recommend!
Thank you so much for your positive review! We are thrilled to hear that your cats are loving their new cat shelf and that it was easy to install. We take pride in providing high-quality furniture that is both functional and attractive. We're happy to hear that you will continue to expand the run and add more vertical poles in the future. Thank you for choosing our product and for recommending us. Your cats deserve the best and we're glad we could help make that happen. Feel free to reach out if we can asist you in anyway! -Elexis
There was a slight hiccup when I initially got the set as some components were missing but customer service was very helpful and sent them out immediately. It might even have actually been a blessing in disguise because all the parts were lying out where the cats could inspect them and get used to them, and both checked out the maze very quickly after installation! Installation was not bad at all; I did have to backtrack once and make sure I was lining up with the studs but as long as I was careful it worked out.
Hi there,
Thank you for taking the time to leave us a review. We're happy to hear that you are pleased with the outcome of our Cat Wall Maze. We apologize for the initial hiccup with some missing components, but we're glad our customer service team was able to quickly resolve the issue for you. It's great to hear that it was benificial for your cats to be able to inspect the parts and get used to them before installation. We appreciate your feedback and we hope your cats continue to enjoy the maze! Feel free to reach out if there is anything we can do for you! -Elexis
I worked with metal studs with the help of an installer and the requested hardware in shipping. I emailed Elexis an embarrassing amount of times with questions and her response is very helpful. Between the unboxing/inventory, pre-assembly, install, and re-evaluation of the furniture, it was certainly a process, but one very worth the investment! I have 5 cats and all together 5 pieces from Catastrophic Creations. I live in a small apartment so I especially wanted to take advantage of vertical space. Over the past two months the furniture itself is durable and can withstand daily use with a minor setback with screws coming loose from the wall. This was fixed with zip togglers provided by an install service. I am still in the process of getting all of the studs fastened down in this fashion. I like that the store has extra replacement pieces, the diversity of the furniture offers all of my cats satisfaction from boredom. All of them used it right away. Future consideration should include 3D modular configuration software that would have allowed for the pieces to move around and applied to a "see how it looks on your wall" before purchase. I had a real hard time visualizing how to create my own design outside of the suggested templates without going over on space while also keeping it functional. All in all, a great unique find that enhaces the quality of life to our home! Thank you, Catastrophic Creations!
Hi there, thank you so much for taking the time to leave such a detailed review of our product. We are thrilled to hear that the Crossroads Wall Cat Scratcher has been a valuable addition to your home and that your cats are enjoying it. We apologize for any inconvenience you experienced with the installation process and are glad that our customer service was able to assist you. We will definitely take your suggestion for a 3D modular configuration software into consideration for future improvements. Thank you for choosing Catastrophic Creations, we appreciate your support! -Elexis
Finally with the addition of the Lift, my heavier-set cat can access the playground! It gave her the confidence to continue exploring all the way to the top. Hopefully she will play on it like the others and start losing weight.
Hi there,
Thank you for leaving a review for The Lift: Cat Wall Ramp with Hammock Bed. We are glad to hear that the addition of our product has given your heavier-set cat the confidence to explore and play on the playground. We hope that she continues to use it and starts to lose some weight! Feel free to reach out if there is anything we can do for you! -Elexis
I bought this several months ago as my Little Girl loves high places. It took some figuring out, as my installation was somewhat unique. I had to use a backer-board becuase of a cathedral ceailing built with trusses, but that just made installation easier -- no hunting for studs. :) She loves it. I had to make a minor modification to what is shown in the setup pic; I just added an additional landing so that it gave them a shelf between the post and the wall to the left. It's visible in the all three pic.
And, now that I've moved a higher cat tower under the upright scratching post, my 3-legged Gypsy girl is also enjoying it. Even the I-don't-really-know-how-to-climb Leo is using it!
Hi there!
We are so happy to hear that your cats love their new high place on The Expedition Cat Condo! We're glad that the installation process was made easier for you and that you were able to make it work for your unique space. It's great to know that your 3-legged Gypsy girl and even Leo are also enjoying the condo - it sounds like a real hit with your fur babies! Thank you for sharing your experience with us and for choosing our product! -Elexis
Our kittens enjoy climbing the tree, and we enjoy having a spot to put their food where our resident old man can't steal it.
I had some issues mounting it, which were mainly user error - issues with screws stripping as another review mentioned (mostly fixed by drilling deeper pilot holes), and difficulties getting the mounts level (they seem to sag a bit at the end not attached to the wall).
Mounting difficulties aside, the fully assembled cat tree is sturdy, the cats seem to enjoy it, and we enjoy seeing them clambering around - I am already conspiring to add more wall-mounted cat furniture to other rooms.
Hi there!
Thank you for taking the time to leave a review for our Deluxe Fort - Modern Cat Condo. We're so glad to hear that your kittens are enjoying climbing and that the tree has provided a safe spot for their food away from your resident old man.
We apologize for any difficulties you experienced with mounting! We also appreciate your feedback about the mounts sagging and will take that into consideration for future improvements.
We hope to see you again soon for more wall-mounted cat furniture! Feel free to reach out if there is anything we can do for you! -Elexis